Seeking position where proven skills and superior work ethic will add value. Excellent communication and interpersonal skills from computer support and law enforcement background. Self-motivated worker. Proficient user of Internet and web based programs. Effective in solo or team environment. Learns new things quickly. Good at multitasking. Excellent computer skills. Military Veteran.
Douglas Canning
Cell 719 641-4517
Email Me
www.douglascanning.com
Desktop Support Specialist, Focus on the Family, Colorado Springs, CO — 2010-2012
• Support Macintosh Computer systems (see entry 2001-2008 below)
• Desktop support (Level 2) for 1,000 Windows PC Computer Systems
• Software installation and support Windows XP & Windows 7
• Hardware installation and support Windows XP & Windows 7
• Windows XP to Windows 7 Upgrade Deployment
• SCCM – Used for various functions
• Active Directory – Used to perform various functions
Desktop Support Specialist, Focus on the Family, Colorado Springs, CO — 2001-2008
• Support for 150 Macintosh computers
• Maintained internal FTP server
• Mac virtualization software Win XP/7
• Performed hardware maintenance
• Provided training for employees
• Office & Apple Application Support
• FileMaker Pro databases
• Designed/Maintained internal web sites
• Purchasing Agent
• Deploy/Refresh Mac hardware
• Mac Server connectivity issues
Police Officer, Redding Police Department, Redding, CA — 1986-2000
—Patrol Officer
• Performed general police duties
• Firearms Instructor
• Field Training Officer
• Emergency Services Coordinator
—Detective
• Financial Crimes Investigator
• Started Computer Forensics Unit
• Assisted Detectives with computers
• California State University, Sacramento, California — B.A. Public Administration
• Apple Certified Macintosh Technician (ACMT)
• Avid Woodworker
• Enjoy website design and construction
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